How I Drove 28% More Follower Growth With 47% Less Content | Keller Williams MAPS Social Media Transformation

01 — Project details

MAPS Coaching, the real estate industry's top coaching organization, had a problem. Despite their reputation, their social media didn’t reflect it. They were working with an external agency that churned out high-volume, low-impact corporate content. The brand felt outdated, stiff, and disconnected from its audience, resulting in stagnant growth and declining engagement.

02 — Creative process

I started by identifying the gaps in their brand.

No voice.

No clarity.

No traction.

And I rebuilt the foundation from scratch: audience research, competitive positioning, platform strategy, and a full content rebrand that finally reflected MAPS Coaching's industry leading status.

I rebuilt everything from the ground up. That meant:

  • Conducting competitive and audience research

  • Establishing content guidelines and brand voice

  • Designing a storytelling-first feed rooted in clarity, value, and credibility

  • Launching the Coach Creator influencer program

  • Building out ManyChat lead automation

  • Executing MAPS' first-ever paid ad campaigns

  • Developing an integrated content calendar aligned with KPIs and seasonal launches

03 — Before

Status Quo Under Previous Agency (2024)

  • Content felt corporate, templated, and impersonal

  • Low engagement from top-tier agents or leaders

  • No lead generation strategy or tracking

  • Mass-posting just to fill a calendar

  • No unified content pillars, strategy, or platform specific optimization

  • No internal brand voice or social guidelines

Agency Results ➡ (Jan - July 2024)

  • No ad campaigns or influencer outreach

  • No lead tracking or automations

1281

Net Audience Growth

2.5%

Engagement Rate Across All Platforms

171,758

Video Views

Content Feed Before

The agency churned out templated, generic graphics with a "stuffy" corporate feel. There was no rhythm to the feed, just content for content’s sake. It felt impersonal, overly corporate, and visually disconnected from the real value MAPS delivers.

04 — Strategic Rebuild from the Inside Out (2025)

When I stepped in, I reinvented the wheel from the ground up:

  • Built the full social media strategy from scratch

  • Developed our annual campaign calendar

  • Launched our Coach Creator influencer program

  • Implemented ManyChat automation to generate and track leads

  • Designed a platform specific content plan (Reels, Lives, Testimonials, Thought Leadership)

  • Produced face forward, founder-led storytelling content

  • Rebranded from stiff to authentic, human, high converting

  • Launched the first-ever MAPS ad campaigns for BOLD and Mastery

To position MAPS as the top coaching brand in real estate, I applied a brand led strategy rooted in competitor research, clear messaging, and sharable high performing content frameworks.

Ensuring that with each piece, I was translating our business outcomes into social moments that built trust, visibility, and real traction.

04 — Results

While the total number of published posts dropped compared to the agency’s high-volume approach, every metric that actually matters went up.

By focusing on quality over quantity, we saw fewer posts but stronger performance: higher follower growth, higher engagement rate, more video views, more shares, and 146 direct leads through Manychat.

Most importantly, our engagement rate per impression skyrocketed, proving that our content wasn’t just seen, it resonated.

Less noise, more traction.

1,640

Follower Growth

3%

Engagement Rate Across All Platforms per Impression

211,705

Video Views

My Results (Jan to July 2025)

  • Clear strategy focusing on quality over quantity

Side-by-Side Comparison. Agency Led vs Bella Led 🤩 7 Month Comparison (2024 to 2025). Source: Sprout Social Data

Wins

1. Audience-first storytelling: Highlighted client success stories, leadership POVs, and behind-the-scenes content

2. Lead-generating machine: Created automated DMs and organic CTAs to drive real business leads

3. Influencer positioning: Transformed MAPS Coaches into content creators and micro-influencers

4. High-impact visuals: Swapped templated designs for modern, engaging graphics and Reels

Content Feed After

I transformed the MAPS Coaching feed into a modern, highconverting brand experience. Every post was intentional. I built it around real customer testimonials, a video-first format, and elevated graphic design that finally matched the caliber of our coaching.

The new aesthetic is clean, bold, punchy and human... putting faces, stories, and value at the forefront to drive connection.

Sharing my 2025 Q2 Results!!
Sharing my 2025 Q1 Results!!

Key Takeaway

This wasn’t just a rebrand. It was a strategic shift from mass-producing content to building real traction, community, and conversions. The numbers prove it. Clarity beats chaos every time.